General questions
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Our platform is a lightweight, reliable, and easy-to-integrate solution for mobile attribution! Whether you're an app developer or a marketer, our tool provides what you need to successfully track and optimize your ad campaigns
Create an account, provide your app details and campaign info, then download the mobile SDK and integrate it into your app. We automatically track installs, and you decide how to attribute the conversion.
We currently support Meta (Instagram, Facebook, Audience Network) but we are working on adding more networks; Google Ads coming soon.
Our mobile SDKs give your users the flexibility to opt-out of tracking at any time. We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and the guidelines from the App Stores.
While other solution focus on custimisation, big entrerprises have specific requirements and complex integration workflows. With FalconMetrics, you get a reliable, easy-to-use and plug-and-play solution.
Yes! Our tool seamlessly integrates with major app stores (iOS/Android) and tracking systems, making it easy to monitor performance without headaches.
Your billing cycle starts on the day you activate your plan. For example, if you subscribe on January 24, your billing period will run until February 23, and a new cycle will begin on February 24.
No, unused conversion credits do not roll over. Each billing cycle includes a new monthly conversion limit based on your plan.
After your 30-day trial, you’ll receive a reminder to add a payment method or choose a plan. If no action is taken, tracking will pause automatically. You can resume at any time by upgrading to a paid plan.
Yes, you can upgrade or downgrade at any time. Changes take effect immediately, and your new billing cycle starts from the day of the switch.
Yes. You can cancel anytime directly from your dashboard. Your plan will remain active until the end of your current billing cycle, no further charges will apply after cancellation.
Yes, invoices can be downloaded anytime from your account billing section.
Please send an email to support@falconmetrics.io with the request to delete your account. You can also fill in the contact form on the Contact page. We will delete your account and you will receive a confirmation by email.
Our mobile SDKs provide users with the flexibility to opt-out of tracking at any time, ensuring their privacy preferences are respected.
Yes, we comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the guidelines from the App Stores.
We implement robust security measures, including encryption, access controls, and regular security audits, to safeguard user data on our internal servers and databases. Our practices comply with industry standards to ensure data integrity and confidentiality, while specific details are kept confidential to maintain security.
We use industry-standard encryption protocols, such as TLS (Transport Layer Security), to protect user data during transmission, ensuring it remains secure and confidential between our servers and your device.
If you’re not satisfied within the first 60 days of a paid plan, you can request a full refund. Before activating the guarantee, a meeting will be scheduled with our team to review your setup and ensure every technical aspect has been optimized.
Yes. You can cancel anytime directly from your dashboard. Your plan will remain active until the end of your current billing cycle, no further charges will apply after cancellation.
Yes, you can upgrade or downgrade at any time. Changes take effect immediately, and your new billing cycle starts from the day of the switch. If you change your subscription before the current billing cycle ends, we will refund the unused remaining days of your active subscription.
FalconMetrics ensures the installs, clicks, and events that matter are accurately matched to your ad campaigns, without hidden fees or extra dashboards.
